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How do I return an item?

If you are not satisfied with your order, you can send back your items for a refund or exchange as long as it does not exceed the 14 day grace period. Returning package must be postmarked. Returning package must not be washed, altered or worn in any way. Original tags must be attached to the item. Returns will take up to 3 days for your credit to be processed, and will be confirmed within an email.

Send Return/Exchange Merchandise to:
NOREEN Returns:
3403 Glenwood Road
Brooklyn, NY 11210

Did you receive a damaged item?

If your order was damaged, defective, or incorrect, please contact Customer Service before returning your item so that we assist you accordingly. All damaged items will need to be reported within 3 days of delivery and photos will be required for reporting.